Cookie Statement

RugsPile, we use cookies to help our website work well and to give you a better shopping experience. A cookie is a small file saved on your computer or phone. It helps the website remember what you do, like pages you visit or items you add to your cart.
Most browsers accept cookies automatically, but you can change your settings anytime to block or remove them.

1. Why We Use Cookies

We use cookies to:

Make the website run properly

• Keep your basket, checkout, and account working
• Understand how people use our site
• Improve our products and website
• Show simple, safe ads (only with consent)

These cookies help us keep RugsPile fast, easy, and safe for all visitors.

2. Types of Cookies We Use

a) Essential Cookies

These cookies are required for the website to work.
They help with:

• Adding items to your basket
• Checkout and payment
• Keeping your account session active
• Security and fraud protection

You cannot turn these off because the website needs them to function.

b) Performance Cookies

We use performance cookies to see how people use our website.

They help us understand:

• Which pages are visited
• What we should improve
• If our website is working smoothly

These include tools like Google Analytics.
These cookies do not identify you personally.

c) Functional Cookies

These cookies help the website remember your choices, like:

• Recently viewed rugs
• Saved items
• Region or preferences

They make your browsing easier and more personal.

d) Advertising Cookies

With your permission, we may use cookies from:

• Google Ads
• Google Merchant Center
• Facebook / Instagram
• TikTok

These cookies help us:

Show ads that match your interests

• Measure ad performance
• Understand which ads help you find our store
• You can refuse these cookies at any time.
  

3. Third-Party Cookies

Some trusted third parties place cookies to help with:

Payments

• Reviews
• Analytics
• Advertising
• Website performance

These partners may include:

• Google
• Shopify
• PayPal, Klarna, Stripe
• Meta (Facebook/Instagram)
• TikTok
• Review and analytics tools

These cookies help keep the shop running smoothly and safely.

4. Your Cookie Choices

When you first visit our website, you will see a cookie banner.
You can choose to:

• Accept all cookies
• Reject non-essential cookies
• Choose your cookie settings

You can also change your browser settings anytime to block or delete cookies.
If you turn off some cookies, the website may still work, but some features may not.

5. How to Manage Cookies

You can manage cookies directly in your browser settings.

Most browsers let you:

• Block cookies
• Delete cookies
• Allow only certain cookies

For more information, check your browser’s help section.

6. Updates to This Statement

We may update this Cookie Statement when needed.

7. Contact Us

If you have questions about our cookie use, please contact us:

Email: info@rugspile.co.uk
Website: www.rugspile.co.uk